Help
Using sipgate
- Making a call from the web interface
- Calling from your contacts
- Functions available during a call (e.g transfer, call recording, pick up)
- Sending faxes
- Uploading a PDF file
- Saving drafts
- Using labels
- Archiving messages
- Editing and deleting labels
- Creating filters & notifications
- Using SMS
Configuring sipgate
- How do I setup my VoIP device?
- How do I configure Asterisk?
- Testing your configuration
- How do I order more phone numbers?
- How do I setup notifications?
- How do I block anonymous calls?
- Assigning a phone number to a device
- Setting up call forwarding
- Setting up outgoing caller ID
- Setting up an automatic local area code
- Activate/Deactivate Compatibility mode
- Voicemail - setting up a custom announcement
- MP3 files for voicemail announcement
- Voicemail: time zone
- How do I setup a fax header?
- Setting up a fax machine
- Do I have access to Emergency Services by dialling 999?
- Voicemail: secure polling
- Configuring call forwarding and hunting
- Possible outgoing numbers
- Setting up your emergency information
- How do you verify my emergency address?
- Setting up the do not disturb (DND) feature
- How to enable rate annoucement
- How to setup automatic account crediting
- Setting up public phones
- Setting up special routing
- Setting up an Auto Attendant
- Linking a Skype account to sipgate
- Notation for your voicemail
- Assigning a voicemail PIN
- PIN-free voicemail access
- Assign a phone number to your fax device
- Edit fax header
- Notifications via fax
- Assigning phone numbers to your locations
- Choosing the amount of phone numbers you require
- Booking international phone numbers
- Amount of users in a group
- More than 20 members in a group
General information
- Data traffic generated by a sipgate call
- Maximum length of a call
- How much does call forwarding cost?
- Which phone numbers are available?
- Payment Methods
- Can I keep my existing telephone number and move it over to sipgate?
- How do I transfer my current residential account over to my sipgate team account?
Troubleshooting
- Problems making and receiving calls
- Possible reasons for bad call quality
- Faxes from PDF files
- After Asterisk 1.6 installed, cannot receive calls
- How do I configure two or more SIP terminals connected to my router