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In order to setup an Auto Attendant please use the following instructions:

1. First create a group.
2. Decide which members to add to the group. Note: Should the caller make no entries during the Auto Attendant's announcements they will be routed to the group's phones.
3. Decide whether to allocate the group voicemail functions. Note: Should no group member answer the call it will be forwarded to the group's voicemail.
4. Should the group have no members or voicemail functions the call will end after the Auto Attendant's announcements. This is useful for example, when you wish to notify the caller about an important piece of information (e.g. Welcome! You can reach us via email at example.example.com).

Once you have created a group:

1. Choose your newly created group.
2. Click Phone and then click the + Auto Attendant button.
3. Go to your groups phone number list and choose a number to which the Auto Attendant will be linked to.
4. Go back to the group's Phone page.
5. Upload an mp3 file to be your Auto Attendent under Set up accouncements or select Click2Record (Example: "Press 1 for John, 2 for Ben, 99 for the group "Support" or stay on the line to be connected to our front desk).

You can also link announcements from other groups to your Auto Attendant.

Example:

• You have set up the groups front desk and support and given the group and users extension numbers.
• Additionally you've given the support group (extension 99) an Auto Attendant annoucement.
  
• Should anyone call the front desk and then press 99 they will arrive at the support group. Here they will receive another announcement with the extension numbers of the various support group members and possibly the extension number of further groups (e.g. marketing).

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