Help

Allocating users a phone number at a later date

You can allocate users a phone number or additional number at a later date if you require. There are two ways in which you can do this:


Option 1:

  1. In the Users section, select the user for whom you wish to allocate a phone number to.
  2. On the user’s homepage click the + Phone Numbers button.
  3. Select a phone number from the drop down box that appears.
  4. To add additional phone numbers to the user, simply repeat this process as many times as necessary.
  5. The default setting is so that all telephones linked to the user’s account will ring simultaneously should their sipgate number be called.
  6. If you wish to select certain telephones to ring should the user’s sipgate number be dialed, then click on Edit routing and select the phones you wish to be linked to this number.

Note: The routing of a user’s sipgate number can be configured for one phone or multiple phones. Additionally, you can also configure whether or not the user will have permission to edit their routing options

Option 2:

  1. Click on the Phone Numbers tab.
  2. In the phone number overview, select which phone number you wish to assign to a user(s) and click "click here" where it says “does not ring any phone".

In the following drop down box you have the option to:

  • Choose a specific phone to link the number to.
  • Allocate the phone number to a group.
  • Choose a user to allocate the number to (all telephones linked to the user will ring, should this number be dialed).



Rate this article
Article visits today 1 and all time 489

  • Your comment: More comments